Network Quality

From a clinical and business perspective, the decision to choose PHN is one you can feel confident about.

PHN policies and procedures are modeled after NCQA standards.*

• Continually challenging ourselves to raise the bar on quality in health care delivery and accountability
• Providing PPO members with reasonable access to care
• Assessing the qualifications of key providers. For more information on credentialing, click here.
• Ensuring member satisfaction through superior customer service, and when necessary, a fair and timely complaint and grievance process.
• Quick assessment of PHN as a network.

 *PHN has not applied for NCQA accreditation.