Feedback

Your thoughts are important to all of us at Prevea Health Network.
Please take a moment to answer the following questions.

Instructions

Please rate the following:

PPO Network

1. I am satisfied with PHN's provider panel overall

 Strongly Disagree  Disagree  Agree  Strongly Agree

2. I find the number of providers & specialists available within PHN's provider panel very adequate

 Strongly Disagree  Disagree  Agree  Strongly Agree 

3. I was able to obtain an appointment with a provider in a reasonable amount of time

 Strongly Disagree  Disagree  Agree  Strongly Agree 

Prevea Health Network Provider Verification

4. I had a pleasant experience when calling PHN to verify a provider

 Strongly Disagree  Disagree  Agree  Strongly Agree

5. The PHN representative was professional and courteous

 Strongly Disagree  Disagree Agree  Strongly Agree 

6. I did not wait on hold for more than 2 minutes

 Strongly Disagree  Disagree  Agree  Strongly Agree 

Website

7. The appearance of the web site is pleasing and friendly  

 Strongly Disagree  Disagree  Agree  Strongly Agree 

8. The web site is easy to navigate

 Strongly Disagree  Disagree  Agree  Strongly Agree

9. I found everything I was looking for

 Strongly Disagree  Disagree  Agree  Strongly Agree 

10. The web site has too much information

 Strongly Disagree  Disagree  Agree  Strongly Agree

11.  The web site does not have enough information

 Strongly Disagree  Disagree  Agree  Strongly Agree

12.  I had a very positive experience using the web site

 Strongly Disagree  Disagree  Agree  Strongly Agree

13.  I encountered some problems using the web site

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What information were you searching for?

What would you like to see added to the web site?

Overall Comments: